We're Here to Help
At PetMarketPL, your pet's happiness is our priority. Our dedicated customer support team is ready to assist with any questions about products, orders, shipping, or pet care advice. Reach out via phone, email, our contact form, or live chat for prompt, friendly service tailored to pet parents like you.
Customer Support Phone
Call our pet-loving experts toll-free at +48 601 928 374, available Monday through Friday from 9 AM to 6 PM EST, and Saturday from 10 AM to 4 PM EST. Have your order number ready for faster assistance on tracking, returns, or recommendations.
Email Us
Send your inquiries to [email protected] for personalized responses within 24 hours. Whether it's about product suitability for your furry friend, sizing for toys and accessories, or account issues, our team responds with care and expertise.
Contact Form
Use our quick and secure form below to describe your query. Include details like your pet's breed, product name, or order ID for the best help. We'll reply via email shortly, ensuring every pet parent feels supported.
Business Hours
Our support team is available: Monday-Friday: 9 AM - 6 PM EST; Saturday: 10 AM - 4 PM EST; Sunday: Closed. For urgent matters outside hours, check our self-service FAQ or order tracking portal.
Live Chat Support
Click the chat bubble in the bottom right for instant help from our trained advisors. Perfect for quick questions on grooming essentials, food allergies, or checkout issues—available during business hours.
Frequently Asked Questions
Before contacting us, explore our comprehensive FAQ section covering shipping times, return policies, subscription options, and pet product safety. Find answers fast without waiting.
Visit FAQFollow Us for Updates
Stay connected on social media for pet tips, promotions, and support announcements. Message us directly on Instagram, Facebook, or Twitter @PetSuppliesPro for casual chats and community support.